This fall, Clarity Human Services, the software platform that the ONE System runs on, will have a new look with a sleeker, more modern design and interface. This change will launch on October 1, 2026.
One very important thing to know about this transition is that the underlying structure of the ONE System will remain the same. You will not need to learn a whole new system. All of your familiar workflows, basic functionalities, and data entry rules will remain the same. However, you will soon be able to access them through a cleaner and more user-friendly front end that is designed to streamline your day-to-day work.
To preview what the ONE System will look like, you can watch this short video that will give you a tour of the changes:
There is also an in-depth training available that will give you a deeper dive into how the new interface works and what to expect. You can watch the entire training in order, or just the modules that are of interest to you.
We will continue to post updates to this page as new resources and training materials are available. If you have any immediate questions, feel free to reach out to the help desk at onesf@bitfocus.com.
System Administration provided by Bitfocus, Inc. 
