Coordinated Entry Training Materials

The following documents are training and/or reference materials for the Family and Adult Coordinated Entry process in the ONE System. The documents are organized by various access roles. 

General Coordinated Entry Information

• Coordinated Entry Process Flow 
• Family Coordinated Entry Process Flow 
• Coordinated Entry & Community Queue Timelines & Thresholds Document
• Coordinated Entry & Community Queue Timelines & Thresholds Training Slides
  

Site-Based Inventory

• Introduction to ONE System Inventory – Video
• Inventory Training for Adult Coordinated Entry – Video
• Inventory Training for Adult Coordinated Entry – Slides
• Inventory Training for Family & Youth Coordinated Entry – Video
• Inventory Training for Family & Youth Coordinated Entry – Slides

Coordinated Entry for Adults and Youth

• San Francisco Adult Coordinated Entry Problem Solving and Housing Assessment ONE System Workflow - Part 1 Training Slides
• San Francisco Adult Coordinated Entry Problem Solving and Housing Assessment ONE System Workflow - Part 1 Training Video
• San Francisco Adult Coordinated Entry Navigation - Part 2 Training Slides
• San Francisco Adult Coordinated Entry Navigation - Part 2 Training Video
  
• San Francisco Youth Coordinated Entry Problem Solving and Housing Assessment ONE System Workflow Training Slides

Adult Housing Navigation & Placement Workflow

• Adult Referral Denials Reasons Desk Guide
• Navigation Teams Adult Navigation & Placement Workflow Slides
• Navigation Teams Adult Navigation & Placement Workflow Training Video
• Adult Housing Navigation and Placement Workflow Refresher Meeting Slides
• Adult Housing Navigation and Placement Workflow Refresher Meeting Video

Family Coordinated Entry Access Points

• Family Eligibility Assessment and Enrollment 
• How to Enter Location and Contact Information 
• How to Complete the Current Living Situation Assessment 
• Family Housing Prioritization Assessment and Referral to the Community Queue
• How to Assign a Navigator 
• Shelter (Individual Room) Placement Criteria
• Decline Offer of Congregate Shelter 
• Matchmaking- Using the Community Queue and Eligibility Engine 
• Family Coordinated Entry and Exit 
• Training Video- Family Coordinated Entry Day 1 and Day 2
• Family Coordinated Entry Training Policy Presentation- Day 1
• Family Coordinated Entry Workflow Training Presentation- Day 2

VA Training Materials

• How to Switch Agencies 
• How to Record the Adult CE Primary Assessment 
• VA Care Eligibility Determination Moving to Client Profile Screen