Coordinated Entry Training Materials

The following documents are training and/or reference materials for the Family and Adult Coordinated Entry process in the ONE System. The documents are organized by various access roles. 

General Coordinated Entry Information

• Coordinated Entry Process Flow 
• Family Coordinated Entry Process Flow 
• Timelines/Thresholds 
• 2020 HUD Coordinated Entry Data Standards
• Rapid Enrollment Initiative Coordinated Entry Training 

Family Coordinated Entry Access Points

• Family Eligibility Assessment and Enrollment 
• How to Enter Location and Contact Information 
• How to Complete the Current Living Situation Assessment 
• Family Housing Prioritization Assessment and Referral to the Community Queue
• How to Assign a Navigator 
• Shelter (Individual Room) Placement Criteria
• Decline Offer of Congregate Shelter 
• Matchmaking- Using the Community Queue and Eligibility Engine 
• Family Coordinated Entry and Exit 
• Training Video- Family Coordinated Entry Day 1 and Day 2
• Family Coordinated Entry Training Policy Presentation- Day 1
• Family Coordinated Entry Workflow Training Presentation- Day 2

Adult Coordinated Entry Access Points

• Adult Coordinated Entry Program Enrollment 
• How to Enter Location and Contact Information
• How to Complete the Current Living Situation Assessment
• Adult Coordinated Entry Primary Assessment and Referral to the Community Queue 
• How to Assign a Navigator 
• Matchmaking- Using the Community Queue and Eligibility Engine
• Adult Coordinated Entry and Exit 
• Housing Stabilization Enrollment and Services 
• Adult Coordinated Entry Access Point Workflow Presentation 
• Training Video- Adult Coordinated Entry Access Point Workflow 

Youth Coordinated Entry Access Points

• Youth Coordinated Entry Program Enrollment
• Training Video- Completing the Youth Coordinated Entry Enrollment and Assessment 
• How to Enter Location and Contact Information
• How to Complete the Current Living Situation Assessment
• Completing the Primary Coordinated Entry Assessment
• How to Assign a Navigator 
• Matchmaking- Using the Community Queue and Eligibility Engine
• Youth Coordinated Entry and Exit 
• Training Video- Youth Coordinated Entry Access Point Workflow

Housing Providers/Property Managers 

• How to Post an Available Housing Resource
• Managing Referrals
• Property Manager Orientation

Access Partners

• Access Partner Tip Sheet
• Access Partner Training Video
  

VA Training Materials

• How to Switch Agencies 
• How to Record the Adult CE Primary Assessment 
• VA Care Eligibility Determination Moving to Client Profile Screen