Victim Service Providers (VSPs) are prohibited from entering client-level data into their community’s shared HMIS to ensure client safety. The Department of Housing and Urban Development (HUD) mandates that VSP recipients of federal funding enter data into a “comparable database” that meets HMIS standards and complies with the federal Violence Against Women Act that includes provisions against sharing, disclosing, or revealing survivors’ personally identifying information. San Francisco’s comparable database (named the HOPE System) is a separate instance of Bitfocus’ Clarity Human Services, accessible only to VSPs and configured so that the VSPs cannot access each other’s client and program data.
The ONE System is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk of homelessness.
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