Our Vision: the ONE System serves as the single point of truth for information about San Francisco's homeless housing portfolio, increasing the efficiency of the system by supporting and streamlining both client and provider workflows from referral to successful exit.
HSH's City-Wide Offline Vacancy Tracker (OVT) Application tracks housing unit vacancies, within the HSH portfolio, for Adult, Family, and Transition Age Youth housing
Reach the ONE System Help Center Support Desk at:
onesf@bitfocus.com
415-429-4211
Get to know the ONE System and learn how to complete common data entry tasks like creating new client records, enrolling clients in programs, and recording services.
Modified requirements necessary for upholding client privacy while working remotely with new clients during COVID-19.
Guidance on how to prepare, run, and upload HUD's Annual Performance Report (APR) in the ONE System.
News and
Upcoming Events
Point-in-Time and Housing Inventory Counts
Virtual Office Hours
Hosted by Bitfocus the Fourth Tuesday of Every Month
Time: 2:00pm-3:00pm
Register | HERE
Agency Lead Meeting
Every fourth Monday of each Month
Time: 10:30am-11:30am
Designated Agency Leads Only
Register | HERE
The ONE System is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk of homelessness.
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System Administration provided by Bitfocus, Inc.