415.429.4211
onesf@bitfocus.com
Screen Shot 2020-11-19 at 11.03.32 AM-1
  • Home
  • About Us
    • About the ONE System
    • About Clarity Human Services Software
    • About Bitfocus
    • Participating Agencies
  • Getting Started
    • New User Information
    • General Users Trainings
    • Documentation Help
  • Training Materials
    • Outreach & Shelter
      • Navigation Center
      • Street Outreach
      • Temporary Shelter
    • Coordinated Entry & Problem Solving
      • Coordinated Entry
      • Problem Solving
    • Prevention
    • Housing
    • Reports
    • General Trainings
  • Resources
    • Agency Leads
    • Paper-Based Forms
    • APR Resources
    • HMIS Program Manuals
    • HUD HMIS Data Standards
    • Other Tools & Resources
  • Reports
    • Report Library
    • Looker Data Models Overview
    • Program Manager Reports Training
  • Policies & Procedures
    • HSH Privacy Practice and Releases of Information
    • COVID-19 Release Of Information Policy
    • Continuous Data Quality Improvement Process
  • Vacancy Tracker
    • Vacancy Tracker App
    • Vacancy Tracker Procedures and Guidelines
  • Contact
    • ONE System End User Support
    • List Serve Sign Up
    • Department of Homelessness and Supportive Housing Website
  • News & Events
    • Newsletters
    • Announcements
    • Events
logo-bitfocus-small-gray
Point in Time Count Coming Soon!

January 28, 2021

Welcome to the ONE System.

Our Vision: the ONE System serves as the single point of truth for information about San Francisco's homeless housing portfolio, increasing the efficiency of the system by supporting and streamlining both client and provider workflows from referral to successful exit.

login-clarity

Login to the ONE System

logo-clarity-icon
Screen Shot 2020-11-18 at 4.24.41 PM

Vacancy Tracker

HSH's City-Wide Offline Vacancy Tracker (OVT) Application tracks housing unit vacancies, within the HSH portfolio, for Adult, Family, and Transition Age Youth housing

Need Help

Contact Support

Reach the ONE System Help Center Support Desk at: 

onesf@bitfocus.com

415-429-4211

Screen Shot 2020-11-19 at 8.29.38 AM

End-User Documentation

Get to know the ONE System and learn how to complete common data entry tasks like creating new client records, enrolling clients in programs, and recording services.

Screen Shot 2020-11-18 at 4.37.13 PM

COVID-19 ROI Policy

Modified requirements necessary for upholding client privacy while working remotely with new clients during COVID-19.

Screen Shot 2020-12-08 at 10.39.15 AM

Annual Performance Report

Guidance on how to prepare, run, and upload HUD's Annual Performance Report (APR) in the ONE System.

Announcements

  • PIT Count 1/28/2021
  • CHS Nov '20 Update
  • CHS Sept '20 Update
  • CHS Aug '20 Update
  • CHS July '20 Update
  • CHS June '20 Update

sf-city-seal  Screen Shot 2020-11-19 at 11.03.32 AM

The ONE System is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk of homelessness.

© 2003-2021 Bitfocus, Inc. All rights reserved.

System Administration provided by Bitfocus, Inc. logo-bitfocus-small-gray