--- title: "The ONE System: Home Page" --- [ 415.429.4211 ](tel:415.429.4211) onesf@bitfocus.com ** { ### Search [![Screen Shot 2020-11-19 at 11.03.32 AM-1](https://onesf.bitfocus.com/hs-fs/hubfs/Screen%20Shot%202020-11-19%20at%2011.03.32%20AM-1.png?width=100&height=100&name=Screen%20Shot%202020-11-19%20at%2011.03.32%20AM-1.png "Screen Shot 2020-11-19 at 11.03.32 AM-1")](https://hsh.sfgov.org/) - [Home](https://onesf.bitfocus.com) - About Us - [About the ONE System](https://onesf.bitfocus.com/about-one) - [About Clarity Human Services Software ](https://onesf.bitfocus.com/about-clarity-human-services) - [About Bitfocus ](https://onesf.bitfocus.com/about-bitfocus) - [Participating Agencies](https://onesf.bitfocus.com/participating-agencies) - User Account Information - [Existing Users](https://onesf.bitfocus.com/existing-users) - [New User Information](https://onesf.bitfocus.com/new-user-info) - [Multi-Factor Authentication](https://onesf.bitfocus.com/mfa) - Training Materials - [Street Outreach](https://onesf.bitfocus.com/sf-hot) - [Temporary Shelter](https://onesf.bitfocus.com/temporary-shelter) - [Coordinated Entry](https://onesf.bitfocus.com/coordinated-entry) - [Problem Solving](https://onesf.bitfocus.com/problem-solving) - [Prevention](https://onesf.bitfocus.com/prevention) - [Housing](https://onesf.bitfocus.com/housing) - [Reports](https://onesf.bitfocus.com/reports-training) - [General Trainings](https://onesf.bitfocus.com/general-user-trainings) - [HOPE System (Comparable Database)](https://onesf.bitfocus.com/hope-system) - [BHBH Bridge Housing](https://onesf.bitfocus.com/bhbh-bridge-housing) - [CalAIM](https://onesf.bitfocus.com/calaim) - Resources - [New ONE System Interface](https://onesf.bitfocus.com/one-system-interface) - [Agency Leads](https://onesf.bitfocus.com/agency_lead_resources) - [Paper-Based Forms](https://onesf.bitfocus.com/paper-based-forms) - [APR Resources](https://www.bitfocus.com/apr-resources) - [HUD HMIS Data Standards ](https://onesf.bitfocus.com/hmis-data-standards) - [Universal Housing Application](https://onesf.bitfocus.com/universal-housing-application) - [Area Median Income Charts](https://onesf.bitfocus.com/ami-charts) - [System Documentation](https://help.bitfocus.com/) - Data Quality - [Continuous Data Quality Improvement Process](https://www.sf.gov/sites/default/files/2024-07/Updated-CDQI-Final-2023.03.23.pdf) - [Data Entry Expectation Guides](https://onesf.bitfocus.com/data-entry-expectation-guides) - Privacy - [Privacy Notice & Release of Information](https://onesf.bitfocus.com/dhsh-privacy-practice-roi) - [Homelessness Response System Compliance, Privacy, and Data Security Training](https://training.bitfocus.com/compliance-privacy-and-data-security-training) - Contact - [ONE System End User Support ](https://onesf.bitfocus.com/sf-one-support) - [Newsletter Sign Up](https://onesf.bitfocus.com/listserve) - [Department of Homelessness and Supportive Housing Website](https://hsh.sfgov.org/) ![Bitfocus mark-1](https://onesf.bitfocus.com/hs-fs/hubfs/Bitfocus%20mark-1.png?width=60&height=75&name=Bitfocus%20mark-1.png "Bitfocus mark-1")         ![](https://onesf.bitfocus.com/hubfs/arc_top_white.png) ## Welcome to the ONE System, ## San Francisco's HMIS [![login-clarity](https://onesf.bitfocus.com/hubfs/community%20/login-clarity.jpg) #### Login to the ONE System ![logo-clarity-icon](https://onesf.bitfocus.com/hubfs/community%20/logo-clarity-icon.png) ](https://onesf.clarityhs.com/login) [![Support Concept. Button on Modern Computer Keyboard with Word Contact Us on It.](https://onesf.bitfocus.com/hubfs/Stock%20images/Support%20Concept.%20Button%20on%20Modern%20Computer%20Keyboard%20with%20Word%20Contact%20Us%20on%20It..jpeg) #### Contact Support Reach the ONE System Help Center Support Desk at:  onesf@bitfocus.com 415-429-4211 ](https://onesf.bitfocus.com/sf-one-support?hsLang=en) [![Gemini_Generated_Image_r26l52r26l52r26l](https://onesf.bitfocus.com/hubfs/Gemini_Generated_Image_r26l52r26l52r26l.png) #### New Look and Feel The ONE System's user interface is getting a refresh in October 2026— learn more about what to expect. ](https://onesf.bitfocus.com/one-system-interface?hsLang=en) [![business documents on office table with smart phone and laptop computer and graph financial with social network diagram and three colleagues discussing data in the background](https://onesf.bitfocus.com/hubfs/business%20documents%20on%20office%20table%20with%20smart%20phone%20and%20laptop%20computer%20and%20graph%20financial%20with%20social%20network%20diagram%20and%20three%20colleagues%20discussing%20data%20in%20the%20background.jpeg) #### 2026 HUD Data Standards Resources and information regarding the latest in HUD HMIS Data Standards. ](https://onesf.bitfocus.com/hmis-data-standards?hsLang=en) [![hand drawing graph chart and business strategy as concept](https://onesf.bitfocus.com/hubfs/hand%20drawing%20graph%20chart%20and%20business%20strategy%20as%20concept.jpeg) #### Annual Performance Report Guidance on how to prepare, run, and upload HUD's Annual Performance Report (APR) in the ONE System. ](https://www.bitfocus.com/apr-resources?hsLang=en) [![Office workplace with laptop and smart phone on wood table](https://onesf.bitfocus.com/hubfs/Office%20workplace%20with%20laptop%20and%20smart%20phone%20on%20wood%20table.jpeg) #### Training Resources Get to know the ONE System and learn how to complete common data entry tasks like creating new client records, enrolling clients in programs, and recording services. ](https://onesf.bitfocus.com/general-user-trainings?hsLang=en) News and Upcoming Events [Multi-Factor Authentication Update](https://onesf.bitfocus.com/mfa?hsLang=en) --- Virtual Office Hours Hosted by Bitfocus the Fourth Tuesday of Every Month Time: 2:00pm-3:00pm Register |[HERE](https://bitfocus.zoom.us/meeting/register/tZcrce-rqTouHNZejrOoeyxIgx7faH4_LdNK) --- Agency Lead Meeting Every fourth Monday of each Month Time: 10:30am-11:30am Designated Agency Leads Only Register | [HERE](https://bitfocus.zoom.us/meeting/register/tZIld-2urzMvGNOV0hw2qUofpR7mGo-d9eNv) ![sf-city-seal](https://onesf.bitfocus.com/hs-fs/hubfs/sf-city-seal.png?width=156&name=sf-city-seal.png)  ![Screen Shot 2020-11-19 at 11.03.32 AM](https://onesf.bitfocus.com/hs-fs/hubfs/Screen%20Shot%202020-11-19%20at%2011.03.32%20AM.png?width=159&name=Screen%20Shot%202020-11-19%20at%2011.03.32%20AM.png) The ONE System is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk of homelessness. © 2003-2026 Bitfocus, Inc. All rights reserved. System Administration provided by Bitfocus, Inc. ![logo-bitfocus-small-gray](https://onesf.bitfocus.com/hs-fs/hubfs/community%20/logo-bitfocus-small-gray.png?width=98&name=logo-bitfocus-small-gray.png) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Las Vegas", "addressRegion" : "NV", "postalCode" : "89118", "streetAddress" : "5940 S Rainbow Blvd, Ste 400 #60866 " }, "description" : "Bitfocus is a leading system administration and software development firm offering superior value-priced services for Human Services data systems.", "email" : "info@bitfocus.com", "image" : "https://f.hubspotusercontent10.net/hubfs/5911360/bitfocus-og-image.jpg", "logo" : "https://www.bitfocus.com/hubfs/Bitfocus%20logo.png", "mainEntityOfPage" : { "@id" : "https://onesf.bitfocus.com", "@type" : "WebPage", "description" : "" }, "naics" : "923", "name" : "Bitfocus", "sameAs" : [ "https://www.linkedin.com/company/bitfocus-inc-/", "https://twitter.com/bitfocus" ], "telephone" : "800-594-9854", "url" : "https://bitfocus.com" } ```