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    • Home
    • About Us
      • About the ONE System
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    Welcome to the ONE System,

    San Francisco's HMIS

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    Login to the ONE System

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    Contact Support

    Reach the ONE System Help Center Support Desk at: 

    onesf@bitfocus.com

    415-429-4211

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    New Look and Feel

    The ONE System's user interface is getting a refresh in October 2026— learn more about what to expect.

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    2026 HUD Data Standards

    Resources and information regarding the latest in HUD HMIS Data Standards.
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    Annual Performance Report

    Guidance on how to prepare, run, and upload HUD's Annual Performance Report (APR) in the ONE System.

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    Training Resources

    Get to know the ONE System and learn how to complete common data entry tasks like creating new client records, enrolling clients in programs, and recording services.

    News and

    Upcoming Events

    Point-in-Time and Housing Inventory Counts


    Virtual Office Hours

    Hosted by Bitfocus the Fourth Tuesday of Every Month

    Time: 2:00pm-3:00pm

    Register | HERE


    Agency Lead Meeting

    Every fourth Monday of each Month

    Time: 10:30am-11:30am

    Designated Agency Leads Only

    Register | HERE

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    The ONE System is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk of homelessness.

    © 2003-2026 Bitfocus, Inc. All rights reserved.

    System Administration provided by Bitfocus, Inc. logo-bitfocus-small-gray